Tuesday, October 15, 2013

Healthcare Education: 3.14159265359

Life of Pi! Wow… what to say. If you have not read the book and/or seen the movie - do so.  You may love it. You may hate it. But…it will make you think.

Life of Pi is a story about struggling to survive through seemingly insurmountable odds.

Life of Pi shows us that all of us often do extraordinary, unexpected, and sometimes heroic things to survive, in life, in our chosen careers, and in business.  We all make bad decisions and may do inappropriate things if pressured or stressed. But, life’s lesson is to learn by our mistakes and move on.

I loved the book and the movie. Here are the lessons I took away:

The Importance of Telling your Story
The CEO of my company is an extraordinary man… a mentor and a teacher. He always tells me to “tell the Inquisit story”.  This is my #1 lesson learned from Life of Pi.
Storytelling is a means of survival.  If you don’t tell your own story… who will? So tell it.  The “true” events of Pi’s sea voyage are horrible and as a young man, Pi tells a different version of his story that eases the truth… if only for himself. 
I equate “telling your story” to going on an interview for the dream job. It is your story to tell and to sell.

There are Two Sides to Every Story
The stories Pi tells his investigators drives home that old adage “there are two sides to every story” like no other example of the cliché. In our daily job in healthcare, there is always the other side to our own viewpoint – always another side to any story. It is our jobs as a professional to be aware of the two sides, especially if we manage a team.  We should keep an alert eye on and an alert nose up for any hidden information, any organizational politics that may be hindering or inhibiting our work and any hidden agendas of a member of the group.

Always Have a Resource Toolkit
As healthcare professionals, we are faced with regulations, new technology, constant changes, and countless different patient scenarios and needs. We need to learn to be innovative by coming up with resources to make our job as easy as possible.  We do not have time for as a massive whale to do a backflip in the water and send a crashing wave into our already packed day.
Finding the resources you trust, like Inquisit for your continuing education needs is a clear advantage to keep afloat. And remember, putting all of our fish in one "tool or technique" basket is not a good idea. The tools or techniques that we currently use could be overthrown by that slashing whale at any time. You must continually expand your toolkit and seek the horizons.

Get a Grip 
When Pi is tossed out of the sinking ship into the wild ocean, he cried like there is no tomorrow.  (well…. at that point….there may not have been). However, he quickly recovered and does not allow his grief to overcome him. He gets a grip on the reality of the situation and plans the next steps to stay alive.
With the pace of change today, it is easy to lose sight of reality.  As healthcare professionals, we should always be on the lookout for keeping it real – with the patient at the center.   Instead of whining, it is better to get a grip on the reality which enables you to respond in a positive manner sooner.

Things are Not Always as They Seem
During his ordeal, Pi reaches a wonderful island. It is an oasis with food, fresh water, and shelter. However, as night approaches, he quickly realizes that the island is dangerous.
We often become part of such a project in our healthcare roles.  Things seem wonderful and everything looks perfect. However, if we don't pause and take the time to realistically look into ourselves or where the project is headed, we may end up sinking into a very deep ocean.

Lifelong Learning
You may think that being in the middle of the ocean with a hungry wild animal is not the best place to learn. Pi has a different strategy. One of the ways Pi keeps his sanity is by keeping a journal. He reads books and has a "continuing education plan".

Healthcare professionals have wonderful excuses to not invest in learning. We often cite ‘too busy’, ‘no budget’, and so forth, as examples to avoid learning, to stall becoming certified, or even to avoid engaging in easy and convenient learning activities like listening to audio podcasts.  Learn everything you can. It may come in handy someday. Participate. Be engaged.


I hope you think of Pi when faced with an excuse to not learn. And, like Pi, always remember that you are the heart of your own success story. The lessons that you learn from every success and failure that you endure during your career become part of your character. These valuable lessons, some as deep as an ocean and as lonely as darkness, define your heart, wisdom, courage and resilience.  As we grow and learn we recognize that to be our best as a human, a healthcare professional, and team member, or leader, we must draw from the head, heart, courage, and spirit. We must not give up. And, we must believe, above all, in ourselves.

Tuesday, October 1, 2013

007 Health Care Education: Shaken AND Stirred


Obamacare, Meaningful Use, ICD-10 transition, Readmissions, Value Based Purchasing, HCAHPS, Dr. No or Dr. Yes and I hope we all Live Twice.

Health care in 2013 is both shaken and stirred!

As a health care education company, Inquisit takes many lessons from the mysterious, resourceful and creative 007.

#1.  Pick a good theme song or in our case a good brand/logo.   The "James Bond Theme" is the main signature theme of the James Bond films and has been featured in every Eon Productions Bond film since Dr. No, released in 1962. When you hear those famous first few notes you know it is Bond. It is tradition.  It is recognizable. Our Inquisit theme sets the tone for our adventure and compliments the vitality of Inquisit. Just like the Bond standard with which we are all familiar.  Inquisit is a standard you will and should come to know. Inquisit…just Inquisit.

#2. Be creative. 007 has never been above using a pen as a gun or using dental floss as a trip wire. His creativity has saved his life and the lives of many women over the years. Well, Inquisit may not save your life (even though we would like to do so), we certainly give creativity a shot.  We write this fun blog, use colorful icons, partner with outstanding education partners, and find easy ways to work with each of you. 

#3.  Be Professional. Bond rarely lets things get personal. For the most part, Bond remains cool and professional, even in the most dangerous situations. What has Inquisit learned from this? To cool our jets.  Not our creative jets…just our emotional jets.  Being professional includes being accountable. Inquisit takes our mission very seriously.  We provide quality educational content for healthcare professionals.  We are accountable to you, our customers, to be just as professional. 

#4. Take Advantage of the Latest Gadgets. Every Bond film has numerous gadgets to aid Bond in his adventures. It is great fun to guess which gadgets will prove to be the most useful as the Bond plot develops. Yes, technology can be a wonderful thing.  Or not!  Inquisit has the great fortune to work with a technology team that listens and occasionally, just like Q, delivers tools that we didn’t even know we needed.  How’s that for shaken, not stirred?  Yes, “gadgets” or IT software is great but the lesson learned from Bond, James Bond, is: you may have a large array of gadgets, but you have to use the right tool for the right job.  The biggest mistake I see, is hoping technology solves the problem without clearly understanding the problem at hand. 007 always knows his mission and which gadget will help him achieve success.  Think about it…over a martini!

#5. Never Give Up. Bond is trapped in a pool full of sharks, but does that stop him? No way! He simply looks for a way out. All of us, in whatever business we do, may find ourselves is a proverbial shark tank now and then.  Inquisit says… smile and smack that shark right on the head.   We have tenacity and courage to believe in our company and our ideas and we will continue to bring you the best healthcare continuing education we can.
 
Bond’s family motto is “The World is not Enough” and so is our motto here at Inquisit where the world, of health care education, as it is, is never enough so we continue to offer chic, stylish, debonair services that are  forever reminiscent of Bond, James Bond.